What you need know before you order a Touch Of Joy Bespoke Wig:

What is a Bespoke wig?
It is a custom machine-made wig. They are very voluminous and can last 2 years+ if maintained well.
It comes in our new and improved breathable mesh wig cap. For a head circumference size of 19”-
24”. These units can be shampooed and re-worn.

What is the density of the wigs?
Our wigs are 180-200 density (3-4 bundles and a closure/frontal). The wig comes with an elastic band
for the option of glueless wear.

I am new to wearing wigs, what is best for me?
We recommend trying a mini-frontal unit. Our closure units are less expensive and more beginner
friendly. With our mini-frontal units you are able to just put them on and go. Of course, you do not
have to get a mini-frontal unit, you are free to try whatever you want. We recommend going to seek
an experienced stylist to install your ear-to-ear frontal units as they can offer hands on advice and
tips.

What is a Mini-frontal unit?
A mini frontal unit is a lace closure unit with added customizations to make the unit look natural and
realistic and can be worn glue-less. A mini-frontal unit is designed to cover the section of your head
where your parting will be. The wig is very versatile but is not as versatile as an ear-to-ear frontal, on
the other hand an ear-to-ear frontals are higher maintenance.

What is an ear-to-ear frontal unit?
An ear-to-ear frontal covers the entire perimeter of your head from ear to ear. Ear-to-ear frontal units
have a dimension of 13×4 or 13×6 inches. This unit can be parted in any direction and is very
versatile, it is also higher maintenance and may not be suitable for glue-less wear on all hairlines.

Do you offer worldwide shipping?
Currently we only ship to UK and USA residents, we are working on making our shipping worldwide. If you would like to purchase a wig from us outside of the UK/USA, please email touchofjoyxoutlook.com and we will be happy to assist you.

Can I have my wig installed by Touch Of Joy?
Yes, if you are in the UK and can travel to the East London area then you can choose a wig
installation option and choose “pick up” as your shipping option. Once you have purchased your
bespoke wig unit, you will receive a confirmation email with a private link to where you can book your
install. Please choose an available date at least 14 working days after your purchase date. If you have
purchased a ready to ship wig unit then you can book any available date as your wig is ready to
install.

Can I have my bespoke natural black wig units coloured later on?
Yes, it is Virgin Peruvian hair so it can be bleached to #27 and dyed to achieve a variety of colours.
We advise you to seek a professional to do so, this is to reduce the risk of damaging your wig.

What is the difference between HD lace and Transparent Swiss Lace?
Transparent Swiss lace is the standard lace type it is thicker than HD lace but will last longer. HD lace
is the best quality lace, it is much thinner and gives the scalp effect, however it has a shorter life span
than swiss lace.

I’m having trouble placing an order can you help me?

Yes you can email us at touchofjoyx@outlook.com you can also Whatsapp us on 07340459043.
Please allow up to 48 hours for a response.

Do you have any ready to ship wigs?
Yes, we will have some units available however there are only a select few every 2 months, it’s on a
first come first serve basis. So please keep an eye out on the @touchofjoyx Instagram page for
updates as they sell out quickly. Those on our mailing list will be the first to know about any of our
ready to ship wigs. They are machine-made wigs on a one size mesh wig cap and fit most head sizes.

What does glue-less mean?
Glue-less means that it will be able to fit your head securely without the need of adhesive. Your mini-
frontal units come’s with a band fitted in. Your ear-to-ear frontal units will come with a band, but you
will need to cut excess lace off around your ears as well as the hairline of the frontal then adjust the
band for an appropriate fit. You can use soft styling mousse to achieve the “melted” look. A glue-less
wig install does not work for everyone’s hairline and can be a little more complex for ear-to-ear
frontals. In those cases, you can use hairspray, mousse, gel or glue. We suggest seeking
professional guidance if you are unsure of how to do this yourself.

Can the lace be tinted?
Yes, the lace can be tinted with a tint spray. It is equally as good to tint your lace by adding a
generous amount of your liquid foundation or concealer colour to the lace in order to get it to match
your skin tone. Please make sure the tint, or foundation you choose to use matches the cool or red
undertones in your complexion for a perfect match!
Please note: We do not offer a tinting service; this is only done at installation appointments to make
sure no mistakes are made.

Highlighted and Coloured wigs:
Please note if you order a custom-coloured wig, though made with the same products and
processes, it may slightly vary from pictures as it is handmade, and no two items can be
exactly the same. Lighting can also vary on different screens, i.e. laptops, phones, tablets
etc.

Should I expect shedding?
You may experience a small amount of shedding as all hair sheds. It is vital that you are not
rough with your unit when styling and make sure you keep it properly moisturised. Bleach
knots weakens the hair a little, so it is imperative that you are gentle with and condition
your lace. After 4-6 months you may need to replace or ventilate your lace to increase the
longevity of the wig.

How do I measure my head?